Shipping Policy
Internet orders only ship within the contiguous United States.
We offer free shipping for orders over $150. Orders $150 and below are charged a flat rate of $15.95.
Custom items not ordered through our ecommerce site will be quoted prepaid and add unless otherwise noted on quote.
Domestic rules:
- All rates are for internet orders shipped within the contiguous United States
- Alaska, Hawaii, APO/FPO, PO Boxes, U.S. Territories and International:
- We do not offer regular shipping to these locations
- If you would like to have an order shipped to any of these locations contact us
Carrier rules:
- Orders may ship by FEDEX, UPS, USPS or FREIGHT
- Once orders ship we will e-mail you a tracking number
- Tracking may not be available for freight shipments
Freight rules:
- Items may ship by freight due to size, weight or other factors
- These items ship from our facilities to your curbside/dock/tailgate
- Residential delivery may not be available in some areas
- If special delivery is needed tell us in the order comments or contact us
- Shipping fees are for 1 attempt to the shipping address in your order:
- Someone must be at the shipping address to sign for the delivery
- The driver will bring the item to the rear of the truck but not inside
- Should you need a liftgate to get the item off the truck fees may apply
Cancellation rules:
- Orders cannot be canceled or changed once they have shipped
- Return shipping is deducted from refunds for refused delivery of undamaged products
- Items not in their original packaging are not returnable for refunds or replacements
- To cancel or return an order contact us or fill out the return authorization form:
- Returns will not be accepted without prior authorization
- Include your authorization number on the return paperwork
- Please read our return policy for complete details
If you have questions or need assistance contact us by e-mail or call (800) 737-2190.